Lumora

Refund Policy

Last updated: November 2026

Returns

You have 30 days from the date the last item in your order is delivered, or the date it ships if no delivery date is available, to request a return.

To start a return, email us with your order number.

  • Returned items must be unused, in their original condition, and in the original packaging where possible.

Return shipping

Return shipping arrangements are confirmed when your return is approved.

Cancellations

You can cancel an order at any time before it is fulfilled.

Refunds

Once My Store receives and inspects your return, My Store will notify you and issue a refund to your original payment method. The time it takes to appear depends on your bank or card provider.

Contact us

If you have questions about this policy, you can email us at crpetrecca@gmail.com, call us at 4017196181, write to us at 20 Kingstown rd.